Seven Steps to Success with Account-Based Marketing

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The Buzz

Information Technology Services Marketing Association (ITSMA) established this definitive finding in 2013:

Account-Based Marketing (ABM) delivers the highest ROI of any B2B marketing strategy or tactic.

ABM has been gaining traction ever since. It's touted as the next big thing.

As exciting as ABM's prospects are, Read more

Recap: Data Insights for Marketers

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If you time-travel to 1950 and meet someone who is curious about what 2016 is like, what would you tell them?

Perhaps that we have this little thing that fits in the palm of our hands that has access to all the information in this entire world; you will likely add that what we do with it the most is to look at pictures of cats.

This is the crux of the big data paradox. It is often not how much data you have, but what you do with it that drives success. Depending on your need, the right small data may be more valuable to you than big data. Read more

Data Insights for Marketers

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"Out of the 10000 or so reports we looked at, 3500 had never been accessed. Not once!" exclaimed Theresa Kushner.

Theresa and her team were working on a project to create an Enterprise Data Warehouse that included previously generated marketing reports. 35% of those reports had never been opened!

Now, why would that be?
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Recap: Evolution of a Virtual Sales Rep

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Picture Robert, sitting among a bank of similar professionals, in a city near Provo, Utah. He is busy looking at different monitors that provide him data in real time, and typing on his keyboard and speaking into his headphone mic. No, he is not an air traffic controller.

VirtualSalesRepHe is a virtual salesman. He is chatting with a potential customer, aiming to convert him into a buyer.

This is what is shaping up to be the future of business-to-business marketing and sales.

What is Virtual Sales?

Virtual Sales is the model where a single human contact inside a company, the virtual sales rep, provides personalized, anticipatory, concierge-level service a business buyer needs to make purchase decisions. These virtual sales reps are marketers, salespeople, and service technicians, all rolled into one.

An excellent example of this model is already available in the B2C marketplace today: Read more

Virtual sales rep: A recipe for marketing to the self-sufficient buyer

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Selling to a business buyer is a whole new ball game today.

decision-1013752_1920Look at the evidence:

IDC studies show that most IT buyers are half way through the purchase timeline before they agree to meet with a saleperson. 1 in 7 of the buyers push it even further: they wait until they are 75% of the way in before agreeing to an initial contact! The pattern is similar with most business buyers of today.

How do you market to this new breed of buyers? How do you make the sale?
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Recap: Leading a Digital Transformation: 5 Keys to Help Your Partners Succeed

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We live in the 21st century and enjoy its benefits. We take the Internet for granted, for the most part. During my recent trip to Peru, not a day went by when I didn't check my smartphone for messages and updates.

Social media is the name of the game; emails are bread and butter. Serious businesses without websites are a thing of the past.

To have a presence where potential customers are, marketing departments have embraced digital media for sending out the messages.

This digital marketing, at its core, is a method of interactive marketing using digital technologies to convert leads into customers.

Challenges of Digital Transformation

But it goes well beyond change of technologies. Read more

Shareology: The Art and Science of Sharing

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Bryan Kramer will be speaking at the next Norcal BMA chapter meeting on May 20 on the topic of sharing. Come one, come all, and get a better understanding of harnessing the art of sharing to further your business.

shareology@bryankramer will walk us through how technologies like video, social media and mobile have increased the ease of communication so much that we need to rethink how sharing ideas influences people on a global scale.

Bryan's first book, There's no B2B or B2C: It's Human to Human: #H2H, was Read more

Membership Economy: Adopt or Perish?

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Is an evil Superuser an oxymoron?

Is it OK to ask subscribers to pay 4 times what they are used to paying?

Listen to Robbie Kellman Baxter, author of the brand new book, The Membership Economy, to get the answers. Robbie will speak to Norcal BMA members and guests on April 22 on this very topic.

If you are like me, you are juggling a few dozen subscriptions just enough to keep your head above the deluge. Seems as though everyone has learned from American Express: "Membership has its privileges." Memberships are everywhere.

Or are they? They may just be subscriptions.

What’s the difference?  Read more